What to Know

How do I begin?

Make sure you have current vaccination records for your dog. We require that your dog is current on their Rabies, Distemper and Parvo vaccines. We will get those from you when making your reservation :)
All dogs must be at least 4 months old (the age they can have their rabies shot). Male dogs over 9 months old must be neutered and females over 12 months must be spayed. We do not accept female dogs in heat. We may require spay or neuter procedures for continued attendance at the facility. This is for the safety, well-being and happiness of all of our dogs.
All dogs must be free of fleas and ticks and on a preventative plan. If we do find fleas on your dog, we will administer a flea bath immediately (at the owner’s expense) and notify you. Flea baths are not preventative care.

What’s next?

Schedule your first free half day (up to 5 hours). Your dog(s) must complete this first day assessment before any future reservations can be made. Reservations need to be made at least 24 hours in advance. If you need to cancel for any reason, please do so within 24 hours of your reservation or you may be charged a $20 cancellation fee.

Pet Taxi Services:

We offer pick-up and drop-off services ($8 one-way) after your dog has completed his/her first day. It is based on availability and you must live within a 5 mile radius of our facility at 4085 Pacific Highway. Pet Taxi services must be scheduled when making your reservation.

What can we bring?

If your dog is here for day care, we recommend you feed them at home. If your dog is here for overnight stays, you must bring your own food.
We do recommend you leave toys and blankets at home. If you bring them, please be aware that they may get dirty or soiled since your pup may be with other dogs in our sitter's homes. If you have requested for your dog to be with a "sitter with no other dogs," feel free to bring a bed, blanket and/or a toy.

Overnight Stays:

Many of our overnights are with our pet sitters in their home (limited availability). We will match your pup(s) with the best fit based on their personality and needs. They must be social, housebroken and on flea treatment to stay with pet sitters.
We also have in facility boarding for dogs. Each dog will need to pass the temperament test since boarders play in play groups all day and have their own individual bed/crate each night. Lights out around 9:30pm and wake up service starts at 7:00am. Bedding is provided.
ALL dogs must come in for a temperament test for ALL boarding stays if they have not been with us in daycare - unless you are booking with a pet sitter with no other dogs.

Extra Attention:

We offer adventure hikes and beach runs (min. 60 min.) for our overnight pups for an additional fee.
We also offer short walks (15 min or 30 min) for our daycare and overnight pups

Grooming (by appointment):

We offer full grooming services that need to be scheduled in advance (Tuesday-Saturday). If you would like your dog groomed before pick-up, please make your reservation ahead of time. Full grooming services may not be available if you do not book in advance, but you will always have the option for a bath and blow dry before picking up your pooch (if you made arrangements when checking in).

Drop-Off, Pick-Up and Checkout

Lobby hours for drop-off and pick-up are 7:30am - 6:00pm (M-F); 9:00am - 2:00pm (Sat.)
Payment is due upon checkout or may be made in advance on our web site. If your stay is longer than 7 days, we will require a 50% deposit at check-in

Training

Email: info@wagsandruffs.com or 619.725.3151

The next step is scheduling your in home meeting when we will come to your home and meet with you and you dog for about an hour and set your goals.